Resource Search Results

Secondary Traumatic Stress Identification, Mitigation and Improving Work Satisfaction for Health Center Staff During the COVID-19 Pandemic (2020). Resource Type: Archived Webinar. Description: Webinar hosted by NCHPH. Recording slides and handouts available. More Details...

Chief Workforce Officer Toolkit (2020). Resource Type: Toolkit. Description: The Association of Clinicians for the Underserved (ACU) and the STAR² Center in partnership with the National Association of Community Health Centers (NACHC) are excited to announce the release of the Chief Workforce Officer (CWO) Toolkit. Our organizations have collaboratively developed this timely and relevant new resource to assist community health centers (CHCs) and primary care associations (PCAs) in recruiting and retaining workforce leaders who are strategic and effective at meeting the complex needs of the CHC workforce. In the toolkit, users will find CWO core competencies, a CWO job description template, and much more.. More Details...

Webinar Recordings and Slides — COVID-19: Oral Health COVID-19 Webinars (2020). Resource Type: Archived Webinar. Description: This webpage includes all recordings and slides from NNOHA's live webinars related to COVID-19. The webinars include content on self-care, teledentistry, and oral health workforce. More Details...

The COVID-19 Pandemic Resources and Information: Spanish and English (2020). Resource Type: Other. Description: We at Migrant Clinicians Network have a priority to support both clinicians and the vulnerable patients they serve. MCN continually develops strategies and resources to support health centers, health departments, community groups, and clinicians as they reach out to communities that are often overlooked and give care to patients who might otherwise have nowhere to go. We remain highly concerned for the vulnerable populations that already encounter numerous barriers to health and to care. More Details...

Implementing Post-Graduate Residency Training Programs: Building the Case for Implementing Postgraduate Residency Training Program (2019). Resource Type: Archived Webinar. Description: This webinar will provide background and details on why your health center should consider developing a program, and the return on investment to your organization and the community health center system as a whole. Faculty includes innovators and health center leaders who are directly engaged in building and developing these models across the nation. More Details...

Community Health Worker Association Development Guide (2019). Resource Type: Toolkit. Description: With a long history of successfully and effectively addressing health disparities, Community Health Workers (CHWs) can fill the gaps in services that many health care organizations experience in reaching underserved populations. Creating an association or state network can engage CHWs and provide greater professional development and networking opportunities, ultimately providing them with the tools to provide better services at their health centers and in their communities. More Details...

Staff Orientation to the use of Health Information Technology (HIT) to achieve the Triple Aim - Part I: Part 1 of 3: Effectively Using Data to Improve the Patient Experience (2017). Resource Type: Publication. Description: A custom, health-center focused eLearning module for onboarding and orienting clinical and administrative health center staff to the Triple Aim and their important role in collecting accurate and timely information to support informed decision-making.  The first aim – Patient Experience – is addressed in this module with a focus on the many staff a patient interacts with during a visit who impact the patient’s care.  ** Please note that viewing issues have been identified when using the Internet Explorer 11 browser. The series is best viewed in either Chrome, Firefox, or IE Edge browsers. The series is best viewed in either Chrome, Firefox, or IE Edge browsers. More Details...

Staff Orientation to the use of Health Information Technology (HIT) to achieve the Triple Aim - Part II: Part 2 of 3: Effectively Using Data to Impact Population Health (2017). Resource Type: Publication. Description: A custom, health-center focused eLearning module for onboarding and orienting clinical and administrative health center staff to the Triple Aim and their important role in collecting accurate and timely information to support informed decision-making.   The second aim – Population Health – is addressed in this module with a focus on the use of data to improve the health of a population or sub-group of patients.  ** Please note that viewing issues have been identified when using the Internet Explorer 11 browser. The series is best viewed in either Chrome, Firefox, or IE Edge browsers.The series is best viewed in either Chrome, Firefox, or IE Edge browsers. More Details...

Staff Orientation to the use of Health Information Technology (HIT) to achieve the Triple Aim - Part III: Part 3 of 3: Effectively Using Data to Increase Healthcare Value (2017). Resource Type: Publication. Description: A custom, health-center focused eLearning module for onboarding and orienting clinical and administrative health center staff to the Triple Aim and their important role in collecting accurate and timely information to support informed decision-making.  The third aim – Value – is addressed in this module with a focus on using data to achieve the best outcomes for patients while decreasing costs.  ** Please note that viewing issues have been identified when using the Internet Explorer 11 browser. The series is best viewed in either Chrome, Firefox, or IE Edge browsers.The series is best viewed in either Chrome, Firefox, or IE Edge browsers. More Details...

Growing Our Own: Cultivating the Next Generation of Primary Care Physicians in Community Health Centers (2017). Resource Type: Publication. Description: It is critical to advance policies and programs that help community health centers (CHCs) become Educational Health Centers (EHCs)2 and “grow their own” primary care training opportunities. This paper explores several pathways for promoting CHCs as teaching environments - enhanced partnerships between Academic Medical Centers (AMCs) and CHCs (with either the AMC or the CHC as the sponsoring institution3), and CHCs participating in HRSA Teaching Health Center (THC) funding opportunities (with sponsorship either by the CHC alone or by a consortium body) - and posits a spectrum of options and costs associated with each of these pathways to train medical residents. More Details...

Staffing Models, Program Elements, and Performance Expectations: A HITEQ Center Resource (2017). Resource Type: Publication. Description: The following document describes Quality and HIT staffing models for a low, middle, and high resourced health centers.  These models are intended to be both normative (e.g., How does my middle resource health center compare? Do I have all of these positions covered?) and aspirational (e.g., What benefits could we get if we move to the next level?).  The following document describes Quality and HIT staffing models for a low, middle, and high resourced health centers.  These models are intended to be both normative (e.g., How does my middle resource health center compare? Do I have all of these positions covered?) and aspirational (e.g., What benefits could we get if we move to the next level?).  Each model includes: Descriptions of staff Critical quality program elements at each stage How incentive payments could be allocated, and Performance expectations.  The model includes factors to consider when moving between stages and a staff position glossary to help define the different positions. As anyone who has worked in health centers knows, health centers are highly variable.  For this reason, this document is meant to help executives and quality staff think more deeply about their quality program.  It is not intended to be a literal guide. More Details...

Health IT and QI Workforce Development: Onboarding for Success: 11/29 HITEQ Highlights Webinar Transcription (2016). Resource Type: Publication. Description: A transcription of the November 29th HITEQ Highlights webinar.  After a brief introduction to HITEQ and this Resource Set, this webinar will highlight two specific tools for onboarding new staff into your health center with a focus on speeding the onboarding of Health IT and QI staff. The webinar will delve into the two onboarding tools - the Calendar and the Sample of a Staff Member’s Dashboard for Required Tasks, showing how they are meant to be used and how you can customize them for your needs. More Details...

Sample of a Staff Members' Dashboard for Required Tasks: A 2016 HITEQ Resource (2016). Resource Type: Template. Description: This is an example of a staff member dashboard that is used to ensure effective delivery of assigned tasks.  This dashboard can be used in the onboarding and orientation process to ensure understanding of role expectations, and can be tailored for any direct-care staff member. More Details...

Orientation Follow-up Survey (2016). Resource Type: Publication. Description: This follow up survey is given to the employee following the first 2-4 months of employment. This follow up survey is given to the employee following the first 2-4 months of employment. This information is used to inform the supervisor how helpful the orientation was and what, if any, information was missing. It can help improve the new employee orientation for future employees. More Details...

New Employee Orientation Evaluation Form (2016). Resource Type: Publication. Description: This is an evaluation form to give to a new employee immediately following the orientation program. This is an evaluation form to give to a new employee immediately following the orientation program. The feedback generated from its completion will help the supervisor learn what can be done to make the orientation more effective in the future for future employees as well as on what topics the new employee still may need clarification. More Details...

An Examination of Enabling Services at Waianae Coast Comprehensive Health Center (WCCHC) 2004-2007: Enabling Services Accountability Project (2008). Resource Type: Publication. Description: This fact sheet provides an overview of enabling services (ES) utilization at Waianae Coast Comprehensive Health Center (WCCHC) from 2004-2007. The information is useful for health centers in their efforts to better understand the contribution of enabling services to patient care as well as provide data to support advocacy efforts for ES reimbursement and funding.Overall, the documentation and examination of ES supports the national efforts to improve cultural and linguistic appropriate health care delivery and reduce and eliminate health disparities for underserved Asian Americans, Native Hawaiians, and Pacific Islander (AA&NHPI) populations. More Details...

An Examination of Enabling Services at Kalihi-Palama Health Center (KPHC) 2004-2007: Enabling Services Accountability Project (2008). Resource Type: Publication. Description: This fact sheet provides an overview of enabling services (ES) utilization at Kalihi-Palama Health Center (KPHC) from 2004-2000. The information is useful for health centers in their efforts to better understand the contribution of enabling services to patient care as well as provide data to support advocacy efforts for ES reimbursement and funding. Overall, the documentation and examination of ES supports the national efforts to improve cultural and linguistic appropriate health care delivery and reduce and eliminate health disparities for underserved Asian Americans, Native Hawaiians, and Pacific Islander (AA&NHPI) populations. More Details...

An Examination of Enabling Services at International Community Health Services (ICHS) 2004-2007: Enabling Services Accountability Project (2008). Resource Type: Publication. Description: This fact sheet provides an overview of enabling services (ES) utilization at International Community Health Services (ICHS) from 2004-2007. The information is useful for health centers in their efforts to better understand the contribution of enabling services to patient care as well as provide data to support advocacy efforts for ES reimbursement and funding. Overall, the documentation and examination of ES supports the national efforts to improve cultural and linguistic appropriate health care delivery and reduce and eliminate health disparities for underserved Asian Americans, Native Hawaiians, and Pacific Islander (AA&NHPI) populations. More Details...

An Examination of Enabling Services at Charles B. Wang Community Health Center (CBWCHC) 2004-2007: Enabling Services Accountability Project (2008). Resource Type: Publication. Description: This fact sheet provides an overview of enabling services (ES) utilization at Charles B. Wang Community Health Center (CBWCHC) from 2004-2007. The information is useful for health centers in their efforts to better understand the contribution of enabling services to patient care as well as provide data to support advocacy efforts for ES reimbursement and funding. Overall, the documentation and examination of ES supports the national efforts to improve cultural and linguistic appropriate health care delivery and reduce and eliminate health disparities for underserved Asian Americans, Native Hawaiians, and Pacific Islander (AA&NHPI) populations. More Details...

The Evolving Role of Nurse Practitioners in Health Centers and Considerations for Provider Satisfaction (44348). Resource Type: Publication. Description: This publication discusses the evolving role of nurse practitioners and reccomendations to improve job satisfaction and prevent burnout. More Details...